1. Introduction
Canvix.io provides browser-based creative, AI and web tools. This Privacy Policy describes the information we may collect when you visit the site, create an account, use tools, upload files, purchase credits or contact us.
2. Information we collect
Depending on how you use Canvix, we may collect:
- Account information such as name, email address, login details and profile information.
- Usage information such as pages visited, tool interactions, credits usage, device/browser type and approximate location derived from technical data.
- Uploaded content, generated content, prompts, files or image URLs needed to provide specific tools.
- For the Canvix Chrome extension, the selected image URL or pasted image URL that you choose to open in Canvix.
- Payment or subscription information handled through payment providers. We do not intentionally store full card numbers on Canvix servers.
- Messages you send through the contact form or support channels.
3. How we use information
We use information to operate the website, provide tools, import selected image URLs into the editor, manage accounts and credits, process purchases, respond to support requests, improve performance, prevent abuse and keep the service secure.
4. Cookies and similar technologies
We may use cookies, local storage and similar technologies to keep you signed in, remember preferences, measure site performance, support referral tracking and protect against abuse.
5. Uploaded files, prompts and AI content
Some tools require files, image inputs, prompts or generated outputs to process your request. We use this content to provide the selected tool and related features such as downloads, previews or account gallery access where applicable.
Please avoid uploading content that you do not have permission to use or content that contains sensitive personal information unless the tool requires it and you understand the risks.
6. Canvix Chrome extension
The Canvix Chrome extension lets users right-click supported image URLs or paste an image URL and open it in the Canvix editor. The extension has a single purpose: to send the image URL selected by the user to Canvix so the image can be opened for editing.
The extension does not collect passwords, payment information, personal communications, browsing history, keystrokes, mouse movement or page analytics. It does not inject ads into websites and does not sell user data.
When you choose “Edit image with Canvix” or paste an image URL in the extension popup, the selected image URL is opened through Canvix services, including canvix.me and canvix.io, so the image can be imported into the editor. This selected image URL may be processed by our servers as part of providing the requested editing feature.
7. Image URL import and canvix.me
Canvix may allow users to import public image URLs by using pages such as canvix.io/edit/ or shortcut domains such as canvix.me. When you use these features, Canvix may fetch the image URL you provide and temporarily process the image so it can be opened in the editor.
You are responsible for ensuring that you have the right to import, edit, download, publish or share any image you use with Canvix. Please only import images you own, have permission to use or are legally allowed to edit.
8. How we share information
We may share information with service providers that help us run Canvix, such as hosting, storage, analytics, payment processing, email delivery, security and AI/tool-processing providers. For the Chrome extension, selected image URLs are opened through Canvix services only to provide the requested editor import functionality. We may also disclose information when required by law or to protect the rights, safety and security of Canvix, users or others.
We do not sell user data. We do not use data from the Canvix Chrome extension to determine creditworthiness or for lending purposes.
9. Data retention
We keep information only as long as reasonably needed for the purposes described in this policy, including account management, legal compliance, dispute resolution, security and service operation. Retention periods may vary depending on the type of data and feature used.
10. Security
We use reasonable technical and organisational measures to protect information. No online service can guarantee absolute security, so users should also use strong passwords and keep account details safe.
11. Your rights and choices
Depending on your location, you may have rights to access, correct, delete, restrict or object to certain uses of your personal information. You may also be able to request a copy of certain information or withdraw consent where processing is based on consent.
12. Children
Canvix is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children without appropriate consent.
13. Third-party links
Canvix may link to third-party websites or services. Their privacy practices are governed by their own policies, not this Privacy Policy.
14. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.
15. Contact us
If you have privacy questions or requests, contact us through the Contact page or email [email protected].